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Our dog accessories are made from fabrics made from recycled plastics, wherever possible. That means less plastic ending up in the ocean, and more good person points for you and your dog!

While we have done our best to make sure that as much as possible is made from sustainable materials, our clips and metal work are currently not. This is something that we are working hard on rectifying and hope to switch up to more eco alternatives as soon as we can.

As we grow as a brand, the more freedom we’ll have to invest in sustainable materials and processes!

You can find the individual product breakdowns below.

Leads:

Webbing: Recycled plastics
Neoprene Lining: Recycled plastics
Label: Recycled cotton
Metalwork: Not recycled

Collars:

Webbing: Recycled plastics
Neoprene Lining: Recycled plastics
Label: Recycled cotton
Metalwork: Not recycled
Clips/buckles: Not recycled (yet!)

Harnesses:

Webbing: Recycled plastics
Label: Recycled cotton
Metalwork: Not recycled
Clips/buckles: Not recycled (yet!)

Where possible, we have made efforts to ensure that all of our packaging does as little harm to the planet as possible.

Our mailers are compostable, our cards made from recycled paper, and our tape can be recycled along with your cardboard.

If you have any questions or suggestions for how we can make our packaging more sustainable, don’t be afraid to drop us an email at hello@nicewolf.co.uk

N.B. When ordering our caps and hats, please note that these will arrive separate to your dogwear orders. Each hat is made to order to limit stock waste, and is therefore shipped direct from the manufacturer.

You absolutely can! It’s true!

We understand our prices may be a little higher than what you’re used to spending on your dog.

We’ve worked with our manufacturing partners to ensure that our prices are as low as we can possibly go for our items. However, working with recycled materials has its additional costs and the fabrics we use aren’t as readily available as mass-produced virgin plastics are. We also need to ensure that everyone is paid a fair price for their work on our brand.

The more our brand grows and the more stock we are able to order, the lower our costs will be - a bit of an incentive to buy there, eh?

Ultimately, we know that everyone’s priorities are different and, to be honest, as long as your dog is fed, watered, happy and safe, there’s no shade from us.

No problemo! All sizing info is listed on our product pages, but for good measure (get it?) you can find everything you need below:

Leads:

All leads are 2cm x 152cm

Collars:

XS: 1.5cm x 22-30cm
S: 2cm x 28-44cm
M: 2cm x 32-50cm
L: 2.5cm x 41-66cm

Harnesses:

S: 2cm x 24-38cm (chest circumference)
M: 2cm x 35-53cm (chest circumference)
L: 2.5cm x 50-78cm (chest circumference)

We accept returns up to 30 days for products that do not fit. Please find our returns policy below.

All orders are sent out Second Class Recorded at a flat rate of £2.90, with free shipping on orders over £40.

Once you’ve placed your order, your item(s) will be posted via Royal Mail and aims to be with you within 5 days. Please note that Nice Wolf is currently a one-man-band and that this timeline may not always be possible.

Unfortunately we cannot ship internationally at this moment.

Returns or exchanges within 30 days of receiving your order (but fingers crossed you won’t be needing it…)

Please note:

• Items must be returned within 10 days of receiving our confirmation email and return address

• Refunds will be processed to the original payment method within 5 business days. This is excluding postage costs

• Discounted/sale items cannot be returned

• Returned items must be in the same condition that they were originally sent to you in - don’t let this put you off trying on the items, but please don’t let your dog roll around in a puddle in them

• When returning your order, please package the items well and include your order confirmation, name, email address and order number written on a piece of paper inside

• At this time we cannot offer free returns on our products. We ask that you are responsible for covering postage costs and we recommend returning your item(s) by Recorded Delivery to ensure we receive it

Uh oh - that’s not good. Sorry about that!

Drop us an email at hello@nicewolf.co.uk and we’ll see what we can do to track it down. Please let us know your name and order details when emailing.

Unfortunately, we cannot be held responsible if the address you have given is incorrect. It is the responsibility of the customer to give a complete and accurate address to ensure correct delivery of the parcel is made.

You can find and order our stock on Faire here.

Or contact us at hello@nicewolf.co.uk for more info

Our dog accessories are made to be worn/used every day. They are subject to the rough and tumble of everyday life, and are by no means indestructible.

In order to keep your dog safe, we recommend that you always check your dog’s accessories for wear and tear. It is the customer’s responsibility to determine the suitability of the product for their pet.

While our dog accessories are suitable for everyday use (and are intended for it!) we do not recommend wear for dogs with behaviour or aggression issues, or for dogs in need of work wear.

We do not refund or replace for general wear and tear of a product and only genuine faults will be resolved after inspection.

We do not guarantee any protection from our items and owners are responsible for any damage created to the products from misuse, or damage created by your dog on walks or from unsafe storage.

Print colour may vary across the full range due to differing materials and print techniques. All designs are copyrighted.

Owners must ensure they have purchased the correct size for their dog by using the size guides available. We are not responsible for the incorrect size being purchased. Harnesses must fit at the neck and chest to be suitable. We are unable to alter harnesses and items to requirements. Please check our ‘returns’ section above for more details on sending back items that do not fit.

We do not recommend our harnesses for dogs that are excessive pullers this will eventually cause tears in the item making it not fit for purpose.

We recommend hand washing. If you want to machine wash, please ensure never to wash over 40 degrees. High temperatures may cause shrinkage. Products should be left flat to dry - using a tumble dryer may cause issues with the plastics used.